A woman flying from Chicago to Marquette, Michigan was left baffled this week, after being mistaken for a baby. Patricia, 101, was boarding the flight with her daughter, Kris, when she was confronted by the cabin crew. Bizarrely, they had expected her to be aged one, due to an error with American Airlines' booking system. Patricia, who did not want her surname shared, was born in 1922, rather than 2022 - something the computer system could not seem to accept. Speaking to the BBC, who witnessed the mix-up, she said: 'It was funny that they thought I was only a little child and I'm an old lady!' A woman flying from Chicago to Marquette, Michigan was left baffled this week, after being mistaken for a baby.

Last summer, Breakthrough Energy, Google Research, and American Airlines announced some promising results from a research collaboration, as first reported in the New York Times. They employed satellite imagery, weather data, software models, and AI prediction tools to steer pilots over or under areas where their planes would be likely to produce contrails. American Airlines used these tools in 70 test flights over six months, and subsequent satellite data indicated that they reduced the total length of contrails by 54%, relative to flights that weren't rerouted. There would, of course, be costs to implementing such a strategy. It generally requires more fuel to steer clear of these areas, which also means the flights would produce more greenhouse-gas emissions (more on that wrinkle in a moment).

As one of the most extensive social networking services, Twitter has more than 300 million active users as of 2022. Among its many functions, Twitter is now one of the go-to platforms for consumers to share their opinions about products or experiences, including flight services provided by commercial airlines. This study aims to measure customer satisfaction by analyzing sentiments of Tweets that mention airlines using a machine learning approach. Relevant Tweets are retrieved from Twitter's API and processed through tokenization and vectorization. After that, these processed vectors are passed into a pre-trained machine learning classifier to predict the sentiments. In addition to sentiment analysis, we also perform lexical analysis on the collected Tweets to model keywords' frequencies, which provide meaningful contexts to facilitate the interpretation of sentiments. We then apply time series methods such as Bollinger Bands to detect abnormalities in sentiment data. Using historical records from January to July 2022, our approach is proven to be capable of capturing sudden and significant changes in passengers' sentiment. This study has the potential to be developed into an application that can help airlines, along with several other customer-facing businesses, efficiently detect abrupt changes in customers' sentiments and take adequate measures to counteract them.

After the Dow Jones saw its worst week since October thanks to a suddenly more hawkish Fed, it promptly kicked the week off, rising 580 points. It was the blue-chip index's best day since March. With the S&P and Nasdaq also back within striking distance of their record highs, stocks traded primarily flat on Tuesday. The Dow Jones dipped 10 points, while both the S&P 500 and the Nasdaq were flat. No significant catalysts moved the markets today.

Optimism was the tale of the tape again today, amid news that half of the U.S. population is now fully vaccinated from COVID, with U.S. average daily cases falling below the 25,000-level. Bitcoin is also stabilizing and drove past the $40,000 mark again. Meanwhile, reopening plays moved the market, with stocks like Royal Caribbean gaining a whopping 11% week-to-date. Ford also rose more than 2% after pledging to increase its investment in EVs by $30 billion through 2025. This also comes on the heels of a landmark ruling by a Dutch court demanding oil giant Shell to cut carbon emissions by 45% no later than 2030.

Optimism was the tale of the tape again today, amid news that half of the U.S. population is now fully vaccinated from COVID, with U.S. average daily cases falling below the 25,000-level. Bitcoin is also stabilizing and drove past the $40,000 mark again. Meanwhile, reopening plays moved the market, with stocks like Royal Caribbean gaining a whopping 11% week-to-date. Ford also rose more than 2% after pledging to increase its investment in EVs by $30 billion through 2025. This also comes on the heels of a landmark ruling by a Dutch court demanding oil giant Shell to cut carbon emissions by 45% no later than 2030.

Despite only being early in the year, significant events have already taken place in 2021. Mass vaccinations for Covid-19 have begun around the world, and new strains of the disease have surfaced in the United Kingdom, South Africa and Brazil. For companies, this news has had a direct impact on their ability to conduct business while further placing their pandemic response under the public microscope. How companies are being talked and written about is changing as the pandemic unfolds, and these nuances could reveal more than simply how effective an organization's marketing department is. What if shifts in sentiment could help traders make more informed financial decisions?

The invention of price tag took place in the 1870's to maintain the fairness of everybody looking to buy the product they love. Dynamic pricing had always been the norm ever since human history. A century back even the ticket for a cinema was charged less for a matinee screening as compared to the usual popular evening shows. Born out of the '80's, dynamic pricing is now one of the most commonly used marketing techniques by several industries. Anyone old enough will remember the American Airlines' Super Saver fares online commercial where the airline played a major cutthroat with the fares.

A new tool launched by privacy activists offers to help travelers avoid increasingly invasive facial recognition technologies in airports. Activist groups Fight for the Future, Demand Progress and CREDO on Wednesday unveiled a new website called AirlinePrivacy.com, The site also helps customers to directly book flights with airlines that don't use facial recognition technologies. Airlines' use of facial recognition technology is raising fresh questions about privacy and data security, advocates have argued. Instead of verifying passengers' details by scanning a boarding pass, the technology – which is provided by government agencies – scans passengers' face and sends that information to border control to verify identity and flight details.

Travelers at major airports across the country are reporting on computer outages causing delays across multiple airlines. Passengers began taking to Twitter around 11 a.m. EST on Tuesday, complaining of delayed flights and computer outages affecting American Airlines, Alaska Airlines and JetBlue. American Airlines has since confirmed the outages, attributing them to a "technical issue" caused by the Sabre computer systems, which are used by "multiple carriers." Shortly after 11:30 a.m., the airline stated that the issue had been resolved. "Earlier today, Sabre had a brief technical issue that impacted multiple carriers, including American Airlines. This technical issue has been resolved. We apologize to our customers for the inconvenience."